.customer-ai-v620{display:grid;gap:18px}.customer-ai-hero{display:flex;justify-content:space-between;gap:24px;align-items:flex-start;padding:24px;border:1px solid #d8e3ef;border-radius:18px;background:linear-gradient(135deg,#f9fbfd,#f2f7fc)}.customer-ai-kicker,.customer-ai-label{display:block;font-size:11px;font-weight:900;letter-spacing:.08em;color:#32679d;text-transform:uppercase}.customer-ai-hero h2,.customer-ai-card h3,.customer-ai-answer h3,.customer-ai-history h3{margin:5px 0 7px;color:#0b2545}.customer-ai-hero p{margin:0;color:#64748b;max-width:760px}.customer-ai-safe{white-space:nowrap;border:1px solid #b9dfc8;background:#eefaf2;color:#207544;border-radius:999px;padding:8px 12px;font-weight:800;font-size:12px}.customer-ai-kpis{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px}.customer-ai-kpis>div{border:1px solid #dbe5ef;background:#fff;border-radius:14px;padding:15px}.customer-ai-kpis span{display:block;color:#66788e;font-size:11px;font-weight:800;text-transform:uppercase}.customer-ai-kpis strong{display:block;margin-top:5px;color:#102a4c;font-size:20px;overflow-wrap:anywhere}.customer-ai-card,.customer-ai-answer,.customer-ai-history{border:1px solid #d8e3ef;background:#fff;border-radius:18px;padding:22px}.customer-ai-card textarea{width:100%;min-height:135px;border:1px solid #b8c9da;border-radius:14px;padding:14px;font:inherit;resize:vertical}.customer-ai-actions{display:flex;align-items:center;gap:10px;margin-top:10px;flex-wrap:wrap}.customer-ai-actions button,.customer-ai-answer-head button{border:1px solid #0b6cff;border-radius:10px;background:#fff;color:#0758b8;padding:9px 13px;font-weight:800;cursor:pointer}.customer-ai-actions span{color:#64748b;font-size:13px}.customer-ai-prompts{display:flex;gap:8px;flex-wrap:wrap;margin:14px 0}.customer-ai-prompts button{border:1px solid #d3dfeb;background:#f6f9fc;color:#244b74;border-radius:999px;padding:7px 11px;font-weight:700;cursor:pointer}.customer-ai-submit,.customer-ai-draft button{border:0;border-radius:10px;background:#0d4d8d;color:#fff;padding:11px 16px;font-weight:900;cursor:pointer}.customer-ai-answer-head{display:flex;justify-content:space-between;gap:16px;align-items:flex-start}.customer-ai-answer-head>div:last-child{display:flex;gap:8px;flex-wrap:wrap}.customer-ai-answer-head span{font-size:11px;font-weight:900;color:#3970a6;letter-spacing:.08em}.customer-ai-response{font-size:17px;line-height:1.65;color:#203650;background:#f7fafc;border-left:4px solid #0a78ff;padding:16px;border-radius:10px}.customer-ai-ticket{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin:14px 0}.customer-ai-ticket>div{background:#f3f7fb;border-radius:12px;padding:12px}.customer-ai-ticket small{display:block;color:#748399}.customer-ai-ticket a{grid-column:1/-1;color:#0758b8;font-weight:800}.customer-ai-docs{display:grid;gap:8px;margin-top:16px}.customer-ai-docs h4{margin:0 0 4px}.customer-ai-docs a{display:grid;grid-template-columns:130px 1fr auto;gap:12px;align-items:center;border:1px solid #dbe5ef;border-radius:11px;padding:10px 12px}.customer-ai-docs a span{font-size:12px;color:#376999;font-weight:800}.customer-ai-docs a strong{overflow-wrap:anywhere}.customer-ai-docs a small{color:#718096}.customer-ai-draft{margin-top:18px;border:1px solid #b8daf8;background:#f2f8fe;border-radius:14px;padding:16px}.customer-ai-draft>span{font-size:11px;font-weight:900;color:#0a63b8}.customer-ai-draft h4{margin:4px 0}.customer-ai-draft>div{display:flex;gap:8px;flex-wrap:wrap;margin:10px 0}.customer-ai-draft b{background:#fff;border:1px solid #cdddea;border-radius:999px;padding:5px 9px;font-size:12px}.customer-ai-draft small{display:block;margin-top:8px;color:#66788e}.customer-ai-source{font-size:12px;color:#738399;margin:16px 0 0}.customer-ai-history{display:grid;gap:8px}.customer-ai-history a{display:flex;justify-content:space-between;gap:20px;padding:10px 0;border-bottom:1px solid #e4ebf2;color:#15395d}.customer-ai-history a:last-child{border-bottom:0}.customer-ai-history small{color:#7a8899;white-space:nowrap}.portal-side a.customer-ai-link{border:1px solid rgba(115,226,30,.35);color:#fff}.portal-side a.customer-ai-link.active{background:#174b77;border-color:#73e21e}.portal-side a.customer-ai-link::before{content:"✦";margin-right:7px;color:#73e21e}@media(max-width:900px){.customer-ai-kpis,.customer-ai-ticket{grid-template-columns:repeat(2,minmax(0,1fr))}.customer-ai-hero{flex-direction:column}.customer-ai-docs a{grid-template-columns:1fr}.customer-ai-docs a small{white-space:normal}}@media(max-width:560px){.customer-ai-kpis,.customer-ai-ticket{grid-template-columns:1fr}.customer-ai-answer-head{flex-direction:column}}
@media print{body *{visibility:hidden}.customer-ai-answer,.customer-ai-answer *{visibility:visible}.customer-ai-answer{position:absolute;left:0;top:0;width:100%;border:0}.customer-ai-answer-head button{display:none}}